Privacy Policy

Effective Date: November 27, 2024

Social Grenade (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and when we share it. By using our website, app, or services, you agree to this policy.

1. Information We Collect

•Personal Info: Name, email, phone, company name, billing details.

•Account Info: Login credentials, profile settings, preferences.

•Payment Info: Processed securely by third-party providers; we don’t store full card numbers.

•Usage Data: IP address, device info, browser type, pages visited, features used.

•Cookies: To improve performance and personalize your experience.

2. How We Use Your Info

•Provide, operate, and improve our services.

•Process payments and manage accounts.

•Communicate about updates, security, and promotions.

•Meet legal obligations and enforce our Terms of Service.

3. Sharing Your Info

We do not sell your information. We may share it with:

•Service Providers (e.g., hosting, payment processors).

•Affiliates/Partners for marketing under this policy.

•Public Authorities when legally required.

4. Government Data Requests

We require valid legal process, review all requests for legality and scope, challenge unlawful or overbroad requests, disclose only the minimum necessary, and log all requests and responses. Where allowed and safe, we notify affected users. We have not provided personal data for national security requests in the past 12 months.

5. Your Rights

You can request access, correction, deletion, or restriction of your data, and opt out of marketing emails at any time. Contact: [email protected].

6. Data Retention

We keep personal data only as long as needed for our services or legal requirements, then delete or anonymize it.

7. Security

We use encryption and access controls to protect your data. If a breach occurs, we will notify you and regulators as required.

8. International Transfers

If you’re outside the U.S., your data may be transferred here with safeguards in place.

9. Children

We do not knowingly collect data from users under 13.

10. Changes

We may update this policy. The latest version will always be posted here.

11. Contact

Social Grenade